Booking
Procedures:
We have a reservation staff available year round. Our staff is fully capable
of handling questions you may have an making on the spot reservations.
At the time of booking, our reservationists will inform you of the
total cost of your vacation and payment schedule.
Deposit:
We expect a deposit of 2 nights accommodations within 10 days of booking.
Any booking less than 45 days prior to arrival, we will request payment
in full immediately plus a credit card to secure reservations.
You will have the option of paying with a personal check (time permitting)
or paying with a credit card.
Upon receipt of deposit you will receive a reservation confirmation
and schedule of final payment.
You must sign and send back the Credit Card Authorization form to
receive your final documents.
Final Payment:
We expect full payment 45 days prior to your arrival. If you know your
payment is going to be late, please call us to make other arrangements.
Upon receipt of final payment you will receive a "paid in full"
confirmation immediately. Check in documents will follow approximately
14 days prior to arrival.
Groups:
We must be notified of the group make up upon inquiry. No rowdy groups or
high school groups accepted.
Unit Availability:
We have several communities to work with and up to 200 properties for rental
consideration. Units are assigned on a first come first served basis.
Reservations:
It is your responsibility to notify us if there is a change in a reservation.
Once a reservation is made you will be held fully liable for the balance
due. We will not cancel your reservation unless you notify us in a timely
manner. Again, you will be held fully accountable to follow all rules.
We reserve the right to supply you with a property of equal or
greater value if we cannot supply the exact property requested. We
will notify you immediately if a change is made.
Cancellation Policy:
Cancellations made more than 61 days prior to arrival will be charged a
$50.00 fee per lodging unit; 60-31 days prior will forfeit 2 nights deposit;
30 days or less will forfeit all moneys unless we can rebook the space,
in which case all money will be refunded less a $50.00 handling fee. Most
airline tickets are non refundable.
No Snow Policy:
Due to the fact there are 10 resorts accessible from Salt Lake City, the
following rule will apply: If less than 3 resorts are open less than 50%,
we will refund all of you money less a $50.00 handling fee.
